Help and support

We are here when you need us.

Email us anytime. We read every message and reply with care.

Reach us

We read every message and reply with care. There is no phone number, all contact flows to one place so nothing gets lost.

Send us a message

Tell us how we can help.

This message routes to hello@hello-itsme.com.

Report a problem.

Use the flag in the app to report a message. You can also email us anytime at hello@hello-itsme.com.

Accessibility help.

  • Screen reader support.
  • Keyboard navigation.
  • Adjustable text size and display.
Quick answers

Fast help for common questions.

Q.How do I start?

Tap Start Your Free Trial and make your account.

Q.How do I stay safe?

Use the flag and block buttons anytime.

Q.How do I cancel?

Open account settings and cancel in one tap.