Plans & Pricing | Hello, It's Me®
Hello, It's Me® Empowering lives, one hello at a time
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Choose your plan

Start with a free trial, or pick the plan that fits.

Free Trial

$0 / 7 days

Then $48.99/month unless canceled.

  • Access to the Story section (Skill Building)
  • Access to the Make a Friend section, including one-on-one friendships and forums
  • Responsive and attentive customer support

Credit or debit card required. Cancel anytime before day 7 at no charge.

Start Free Trial

Optional caregiver reports available on request.

Monthly

$48.99 / month

Billed every month.

  • Access to the Story section (Skill Building)
  • Access to the Make a Friend section, including one-on-one friendships and forums
  • Responsive and attentive customer support

Auto-renews monthly. Cancel anytime.

Select Monthly

Optional caregiver reports available on request.

Coaching

$110 / session

A coach in your corner.

Your coach meets you where you are. They help with friendships, speaking up for yourself, staying safe, getting job-ready, and daily living skills.

  • Every coach completes safety and self-advocacy training
  • Framework governed by Dr. Karyn Harvey
  • Structured skill-building, not casual chat

Included with an enrolled care plan. Add a session anytime for $110 — your coach coordinates scheduling after your account activates.

Learn about coaching

A smiling young woman with Down syndrome wearing red boxing gloves in a boxing gym
A young woman in a pink blazer looking at a small globe decorated with flowers
A young woman with Down syndrome practicing yoga in a prayer pose in a sunlit studio
Two women practicing yoga together in a butterfly stretch on mats in a sunlit studio
"Ask before you hug. People can say no. Use kind words. I feel happy to learn."

Adam B.

Request agency billing

Questions marked with * are mandatory.

Individual must be 18 or older.

By providing this email, you're giving us permission to contact this person on your behalf to coordinate your enrollment.

Your request goes to hello@hello-itsme.com. We will follow up to confirm billing with your agency.

Request a coach presentation

Questions marked with * are mandatory.

Your request goes to hello@hello-itsme.com. We will follow up to schedule a time.
Enroll

Who is paying?

Pick one. The page shows only the steps for your path.

Step 1 of 5

Answer five questions

Questions marked with * are mandatory.

What would you like to get out of coaching? *

How do you like to communicate during video sessions? *

Is there anything that makes you nervous about meeting new people?

Do you have any specific goals for your sessions?

Pick any that fit.

Step 2 of 5

Add a voice note Optional

Record a short note in your own words. We store the audio file only — no transcription.

Step 3 of 5

Sign the agreement & confirm your details

Questions marked with * are mandatory.

Hello, It's Me® Relationship Coaching Agreement

This agreement is between you and Focus EduSolutions, Inc. for a single 60-minute Relationship Coaching session purchased on the Hello, It's Me® retail site.

What you are purchasing

One 60-minute one-to-one virtual coaching session, delivered by video inside the Hello, It's Me® app, for $110 USD. No subscription or ongoing commitment.

Who can book

The individual receiving coaching or their guardian may book a session. No agency referral is required.

Cancellation and rescheduling

You may cancel or reschedule your session at no cost if you do so more than 48 hours before your scheduled session time. Cancellations or reschedule requests made within 48 hours of the session are not accepted and the session is considered used. If your coach cancels, we rebook you at no cost.

Refunds

You receive a full refund if you cancel more than 48 hours before your session. No refunds are issued for cancellations within 48 hours of the session. Approved refunds return to your original payment method within 6 to 7 business days.

Session recording

With your consent, we may record your coaching session to support your coaching, train and supervise coaches, and improve the service. You may decline recording. Recordings are stored securely and access is limited to your coach and authorized staff.

What coaching is not

Coaching supports your goals for friendships and relationships through one-to-one video conversation and practice. Coaching is not therapy, medical care, mental health treatment, or a crisis service. Your coach is not your doctor or therapist. If you are in danger or in crisis, call 911, or call or text 988.

Your conduct

Treat your coach with respect. Do not record, copy, or share sessions without our written permission.

Your contact details

You must be 18 or older to enroll.

By adding your phone number, you agree to receive updates and promotional messages from Hello, It's Me®.

Step 4 of 5

Pay $110

Your enrollment is saved. Complete secure payment by Stripe to finish booking.

60-minute Relationship Coaching session

One one-to-one video session inside the Hello, It's Me® app

$110.00 USD

Pay $110 and book

Step 5 of 5

Get matched and booked

Thank you. Your enrollment is saved and payment is in progress.

We will match you to a coach and email your booking link within one business day after payment completes.